• Can I change my order?
  Unfortunately, orders cannot be edited after they are placed. If you need to cancel your order, please email onlineorders@oldpotrero.com before the order ships.
• Can I return my order?
  Orders that contain alcohol cannot be returned or exchanged. If you received the wrong item in your order, please email onlineorders@hotalingandco.com and we will make it right.
• Can I cancel my order?
  Orders may be requested to be canceled until they are shipped. A request to cancel does not guarantee cancellation. Please send requests to onlineorders@oldpotrero.com.
• Can I get a refund?
  We can process refunds on a case by case basis. Please send us a photo of the damaged or incorrect shipment to onlineorders@oldpotrero.com.
• What happens if my order arrives damaged?
  If your order arrives damaged, our team will work to make it right! Send us an email onlineorders@oldpotrero.com with a photo of the damaged order and we will coordinate a reshipment within 3 business days.